Terms & Conditions

By accessing or using the Boston Diabetes website, booking an appointment, or otherwise engaging with our services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with any part of these terms, please do not use this website or our booking service.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, this website by any third party. Specifically, you agree that you will not:

• Provide false, inaccurate, or misleading information when booking an appointment.
• Fail to maintain the confidentiality of any account, booking reference, or verification code (OTP) associated with your appointment.
• Attempt to gain unauthorised access to the website, its servers, or any connected systems.
• Use the website to transmit any harmful code, spam, or unsolicited communications.
• Copy, reproduce, or exploit any content from the website without prior written permission.

When you submit an appointment request through our website, please note:

• A booking request is not confirmed until our care coordinator contacts you to schedule and verify your slot.
• We may contact you by phone, SMS, or WhatsApp using the mobile number you provide, including a one-time password (OTP) to verify your number.
• Appointment availability is subject to change, and slots are allocated on a first-come, first-served basis.
• Please arrive on time and bring any relevant medical reports and your current medication list.

The information provided on this website is for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

• Always seek the advice of a qualified healthcare provider regarding any medical condition.
• Never disregard or delay seeking professional medical advice because of something you have read on this website.
• Individual results and outcomes vary from patient to patient and are never guaranteed.

All content on this website — including text, graphics, logos, images, and design — is the property of Boston Diabetes (KHC Pvt Ltd) or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any of this content for commercial purposes without our prior written consent.

To the fullest extent permitted by law, Boston Diabetes shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from:

• Your use of, or inability to use, this website.
• Any reliance placed on the educational information provided on this website.
• Any temporary unavailability, interruption, or technical fault of the website.

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana. We may update these terms from time to time; the current version will always be available on this page.